Frequently Asked Questions

Who handles liability/insurance for the services?
WorkSiteRight and Northwestern Health Sciences University provides medical liability insurance and commercial general liability.
What is the cost to implement WorkSiteRight at my organization?
Start-up cost are typically less than $5,000 and ongoing contracted services depends on the number of employees and your organization’s specific needs. For smaller companies of 100 employees, it can be as low $2,500/month for onsite care. Please contact us at WorkSiteRight@nwhealth.edu for a more accurate estimate specific to your organization.
How long does it take to implement a WorkSiteRight program?
It typically takes between 6-8 weeks from contract execution, depending on site needs.
Opioid use by employees is a concern. How can chiropractic care affect the use of opioids for my employees?
Chiropractic care treats conditions in a non-invasive and non-pharmacological manner; chiropractors don’t perform surgeries or prescribe medications. Studies show, when chiropractic is the first point of entry, the probability that the patient will fill an opioid prescription is decreased.
How is patient privacy handled at each worksite?
WorkSiteRight has a proven, successful process to meet and exceed all state and federal regulations regarding patient privacy.
What kind of data does WorkSiteRight track?
WorkSiteRight tracks OSHA 300 logs, loss/run reports, indirect costs, employee satisfaction, program participation, claims data, and ad hoc requests.
What performance measures does WorkSiteRight use to track outcomes?
We work with our accounts to identify short- and long-term goals. The tracking and reporting of outcomes are customized to the needs of each account and verified by a third party.
How can a WorkSiteRight program affect productivity?
Maximizing employee health and resolving underlying conditions leads to fewer aches and pains. Taking a few minutes to get care early on, before there is a lot of pain or restriction, can save time away from work to administer more invasive treatments as a condition progresses.
What if an employee was hurt outside of work?
Our experience has been that the vast majority of conditions treated on-site are from non-workplace injuries. Our providers document these occurrences appropriately to create a treatment history. No matter where an injury occurs, the provider’s primary focus is to get the employee feeling better as quickly as possible.
Is seeing a chiropractor on-site considered a recordable?
Our providers are trained to know the difference between a recordable and a non-recordable (reportable) injury. We follow all OSHA regulations. Many times employees have pre-existing and/or underlying conditions that affect employee performance that can benefit from treatment without being a recordable injury. Chiropractors can also administer first-aid on the area of complaint to assist in healing.
What if there is a Workers’ Compensation injury?
The standard OSHA guidelines and company policies are followed when there is a workplace injury. It’s important to know when to use first-aid techniques, and when an injury is a reportable or a recordable injury. Our providers are trained to resolve a condition quickly and efficiently to get the employees back to work. This minimizes lost time and impact on productivity.
How does WorkSiteRight achieve such successful participation rates?
High participation is achieved by improving access to care and affordability, effective program communication and awareness, and successful patient care outcomes. Employees love it!
Do the employees use their health insurance to pay for the on-site care?
Our primary model of care does not involve employee health insurance. Typically, our programs are employer-funded. In our experience, employer-funded programs remove barriers, drive participation, and maximize ROI.
What are the company’s responsibilities to start a program?
The company provides a small, private space (10’ x 12’), internet access, and minimal startup fee.
How do billing and service contracts work?
For all of our employer funded programs, invoicing is done monthly. The contracts are structured for flexibility and with clauses guaranteeing your satisfaction. WorkSiteRight believes strongly in the concept of building long-term relationships through trust, confidence and high valued services.
How many hours is a chiropractor on-site?
Through a WorkSiteRight assessment, scheduled hours are determined by the company needs and employee health status. Number of hours are dependent on company size and assessment results. The hours can range from 2 hours per week to full time (40+ hours).
How does WorkSiteRight find the right provider?
Utilizing our comprehensive network of providers, we vet, train, and manage the doctor to work in this unique on-site setting. Additionally, through regular communication, we coach the provider to exceed the company goals at your workplace. Choosing the right provider for our site is integral to the success of the program.
Why chiropractic?
WorkSiteRight Doctors of Chiropractic are primary care providers treating a variety of healthcare conditions with a specialty in the nervous and musculoskeletal systems. Chiropractors are point of entry doctors who know when to treat a condition and when a patient needs to be referred for further evaluation. Our doctors focus on prevention, early intervention, and conservative management of conditions. WorkSiteRight believes preventing injuries provides the best ROI.
What companies work with WorkSiteRight?
We work with companies of all sizes who are focused on improving employee health, productivity and attracting top talent. We can contract at multiple sites and across multiple states. WorkSiteRight manages and staffs the program at all of our locations.
Reference: Whedon, James M., et al. “Association Between Utilization of Chiropractic Services for Treatment of Low-Back Pain andUse of Prescription Opioids.” The Journal of Alternative and Complementary Medicine, 22 Feb. 2018, doi:10.1089/acm.2017.0131.